Enter the URL using the following format.If you are using Cisco Unified Communications Manager IM and Presence Service Service Release 9.1 or earlier, check that you can sign in with your user account as follows:.If you still cannot access the administration pages for your corporate calling system, contact your system administrator to find out if there is a network issue. If you cannot access the administration pages for your corporate calling system, try again from a different network access point.Try to access the administration pages for your corporate calling system by entering the following URL in your Internet browser:.If you are using Phone Services, check the network connection between your device and the corporate network as follows:.If your VPN is not connected, contact your system administrator. If you have the access right to your corporate network from noncorporate Wi-Fi networks, check that your VPN is connected (if VPN is required).
If you have the access right to your corporate network from noncorporate Wi-Fi networks, contact your system administrator to check if your collaboration edge environment has been setup properly.Check if you have the access right to your corporate network from noncorporate Wi-Fi networks.Check that you are using a supported device and operating system.If you cannot sign in, try the following troubleshooting tips.
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